Vinted Shoppers Express Frustration Regarding Size Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Digital Channels Response
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.